Grand Copthorne Waterfront

The location was a positive, with two train stations in walking distance and dinner options too. Breakfast was great too with so many choices. The hotel were nice enough to hold out bags when we checked out and offered access to change area so we could freshen up before heading to airport.

Located by the river is a fantastic place Great view on the city and Marina sands in the background. Quiet location with a choice of place to eat close by. Chinatown easy to reach. Great breakfast buffet with Indian, Chinese and western choice. The service Team is just great, attentive and Customer focus. It is a great surprise in such large hotel to have this level of good service and willingness. The concierge team is just fabulous Thank you

Room was spacious, recently renovated and clean. Mattress was too soft, just fluffy topside that made my back hurt. The view of Singapore river and Marina Sands was also really good. Quite good gym, well equipped with new treadmills. Excellent location nearby Havelock MRT. Very good breakfast with plenty options, expresso coffee (Good coffee machines but coffee beans quality average/low) Swimming pool is small for a hotel this size, also not enough sunbeds. I had a 20% discount offer in food&beverages included in my reservation that the property refused to apply. This discount was advertised before paying the booking and was in black and white when I received confirmation after payment. I complained and Booking.com was in contact with the hotel but in the end they still refused. So this was a bad move from them and Booking.com

Our room was very clean and comfortable. The bed was very comfortable. The A/C was good and easy to operate. The gym was very good and the pool was great. We had great river views.

Polite, friendly, professional staff through-out the hotel. Check-in at the front desk was easier done in person as opposed to the online link which wouldn't load correctly. Good location along the river and across from the mrt station. Endless filtered drinking water available in the room. Good water pressure from the shower. Breakfast pretty good albeit semi-international (bit limited compared to others) but the chef at the egg station was really efficient.