Grand Copthorne Waterfront

Room was spacious, recently renovated and clean. Mattress was too soft, just fluffy topside that made my back hurt. The view of Singapore river and Marina Sands was also really good. Quite good gym, well equipped with new treadmills. Excellent location nearby Havelock MRT. Very good breakfast with plenty options, expresso coffee (Good coffee machines but coffee beans quality average/low) Swimming pool is small for a hotel this size, also not enough sunbeds. I had a 20% discount offer in food&beverages included in my reservation that the property refused to apply. This discount was advertised before paying the booking and was in black and white when I received confirmation after payment. I complained and Booking.com was in contact with the hotel but in the end they still refused. So this was a bad move from them and Booking.com

The location was excellent and I think more suitable outdoor seating over looking the river for hotel guests would be a bonus. Breakfast was excellent thanks with a fantastic selection of fresh fruits always available. Ravi, on the Concierge Desk was outstandingly helpful to me thank you. The room switch system for 'ready to service" or 'Do not Disturb' was so easy and obvious to use. I LOVED the drinking water tap in my room - great touch.

Everything in this hotel was excellent. The breakfast was superb and a huge assortment of foods. The location was much more than we expected with quiet shady walks around the hotel and the river. Lots of restaurants and cafes to choose from and the MRT 4 mins walk away and at a cost of 10c the train went directly to Marina Bay and the Gardens by the Bay. It was so easy. Dinner and drinks at the hotel were expensive with a glass of wine costing around $25. The buffet dinner was excellent and probably one of the best we have had, but we only did once at a cost of around $250 for two.

Pleasant atmosphere. Good location. On the Singapore River bank and within easy walking distance over the foot bridge to Robertson Quay and many eating places. Subway transport was across the road and only several stops away from Gardens by the Bay and China Town. The Concierge Staff and all the Dining Staff were very pleasant, kind and helpful and we were treated with respect by them.

We really liked the location by the river. The food at lobby lounge and samsara was fantastic. The hotel entrance staff were very supportive. We will always remember the great support and hospitality provided by Mr.Anil.